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Once Human outlines refund policy after cosmetic fiasco

Starry Studio is outlining the refund and character cosmetic policy coming to Steam hit Once Human, insisting you hold off on purchases.

Starry Studio has fully outlined its refund plan for players purchasing multiple of the same Once Human cosmetics, and urges you not to buy items for numerous characters right now. As one of the biggest Steam successes of 2024, the new apocalyptic survival sandbox sits alongside The First Descendant and Palworld with nearly 200,000 concurrents already, but that doesn't mean there aren't growing pains. Purchased cosmetics aren't currently -wide and only work for individual characters, but Starry Studio explains how this will change.

Starting Thursday August 1, Once Human's paid content will be -wide. Your purchased cosmetics, furniture, and weapon skins will no longer apply to just one character, and can be used across multiple servers. Starry Studio says this was the plan "from the beginning," but that it is taking "longer to implement than we expected."

Starry Studio confirmed that survival game.

As of August, when you acquire the in-game Crystgin currency it will apply to all characters, and so will shop-bought cosmetics and battle rewards. That said, the free battle item rewards will not apply to multiple characters.

Starry Studio is issuing refunds for duplicate purchases, meaning you'll get money back for buying multiple battle es and cosmetics for all your characters. Crystgin split between your characters will be accumulated into one pile, with -wide shop purchases clearly labeled in the store as well.

https://youtu.be/PCMYA4xgXmA

Starry Studio also addresses player concerns over the six-week seasons wiping all content, as the team says, "We want to formally assure you that this will never happen." Vital currencies, gear blueprints, house blueprints, furniture formulas, all paid and free cosmetics, and story progress will all be retained between seasons.

While you'll be brought back to level one and will see your map progress reset at the start of a new season, you can carry over some materials, medicines, and bullets to help with growth early on.

Once Human lag fixes, key rebindings, controller , DLSS and FSR upscaling, and resolutions for all those U crashes. Now is when Starry Studio ensures whether Once Human will sink or swim. This year alone we've seen countless success stories very quickly fizzle out into nothing, but between ongoing and open communication with players, Once Human could stick around for a long time.

Now that Starry Studio's vibrant apocalypse is ripe for exploration, make sure you know all the free Once Human Twitch drops to give you a leg up as you get started.

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